LMKR Geographix

LMKR is committed to providing the highest level of technical customer support in the industry. With an average tenure of more than thirteen years, our highly trained and experienced staff of technical analysts is comprised of geoscientists, engineers, land professionals, petrophysicists, and system specialists. We are ready to assist our registered maintenance and support customers with any questions or problems that arise when using our applications.



Please refer to our Customer Support timings mentioned on the right hand side of this page to ensure that you have access to our support analysts assigned to your region. When getting in touch with LMKR support, please remember that real-time support will not be available during bank holidays or after office hours. If you do get in touch with LMKR Support outside of work hours, please leave a voice message with a brief description of the issue that you are facing. Your voice message will be used to automatically create a support case for you. This will enable our analysts to attend to your issue and provide you with a resolution as soon as possible.

GeoGraphix enables geoscientists and engineers to work more efficiently in a fully integrated and collaborative environment, empowering the unconventional Asset Team to make better informed decisions resulting in reduced business risk, lower IT costs, and maximized return on investment.



LMKR customer support continues to be managed through the LMKR organization and is available via phone, email, or web.


Phone:
NSAM
(North & South America)

8am-6pm CST
*Excluding bank holidays

Toll Free (US/Canada)
+ 1 855 GGX LMKR (449 5657)

Colombia
+ 57 1381 4908

United States
+ 1 303 295 0020

Canada
+ 1 587 233 4004

 

EMEA
(Europe, Middle East & Africa)

UK
Monday - Friday
8am - 5pm
+44 20 3608 8042
*Excluding bank holidays

UAE
(Dubai GMT+4): 8am - 5pm
+ 971 4 3727 999
*Excluding bank holidays

Egypt
Sunday - Thursday
+0800-000-0635
*Excluding bank holidays

APAC
(Asia Pacific & Australian Continent)

Malaysia
(Kuala Lumpur GMT+8): 9am - 6pm
+60 32 300 8777
*Excluding bank holidays

 

SWAC
(Southwest Asian countries)

Pakistan
(Islamabad GMT+5): 9am - 6pm
+ 92 51 209 7400
*Excluding bank holidays