| Customer Support |
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We provide 8:00a.m. to 6:00p.m. CST support, front-line software applications' support for geoscience applications, making use of all available tools and work processes to deliver quality support in a timely manner. We provide domain specific (Geological, Geophysical, Data Management, Production, Drilling, and Reservoir) support services to our clients. Customer satisfaction is our key performance indicator and measure of success. LMKR is committed to providing the highest level of technical customer support in the industry. With an average tenure of more than thirteen years, our highly trained and experienced staff of technical analysts is comprised of geoscientists, engineers, land professionals, petrophysicists, and system specialists. We are ready to assist our registered maintenance and support customers with any questions or problems that arise when using our applications. LMKR customer support continues to be managed through the LMKR organization and is available via phone, email, or web.
Support is also available on-site for a fee. If you are interested in this additional service, please complete our online contact request form and mention on-site support in the comment box. |